The Creditinfo Chronicle
Team of the Month – Creditinfo Maroc Team

We would like to congratulate our colleagues in Morocco who have recently moved offices. The move was handled exceedingly well. The team moved over one weekend in order to be fully operational in their new office at the start of the working week, avoiding disruption to business as usual.
Their new address is:
300 lot 2 Mandarona
Immeuble Casablanca Business Center (Next to Hotel Kenzi Sidi Maarouf), 1er étage
Sidi Maarouf, Casablanca 20190
Morocco
Check our their new website too http://creditinfo.co.ma/
Click in the link below to see some pictures of their new offices.
http://creditinfochronicle.com/wp-content/uploads/2016/04/New-Morocco-office.pdf
Player of the Month
CAMAR WILLIAMS
Camar Williams, Sales and Marketing Manager, Creditinfo Jamaica has successfully pulled off 2 very big events at the end of April, a four day Jamaica business expo and also the launch of Creditinfo Predictor for 80 top members of financial institutions. Every detail was meticulously taken care of personally by Camar. Unfortunately he had one night with no sleep in order to finalise a few last minute requests, which is in addition to working long hours in the run up to these events due time differences and additional requirements. However, he was justly rewarded with both events running without a hitch. We have also heard in addition to his dedication and professionalism, he is also very popular with both clients as well as his colleagues, as when visiting client’s building he was smothered with kisses every 5 minutes!
Congratulations, Camar!
Almar's Monthly – The secrets from the science of Persuasion
This month I would like you to take 15 minutes out of your daily routine to watch a video.
In this video, called “Secrets From the Science of Persuasion”, Robert Cialdini and Steve Martin, from Influence At Work have put together six universal principles (or shortcuts) and how they relate to collaboration. We all have to work in collaborative groups and with other people where there are often differing opinions. This video will help you in persuading others toward the validity of your advice and opinions. What are the hurdles you have to cross when trying to be collaborative? What successes have you had in bringing together different people in a collaborative effort? The video (and there’s a book too) offers many validated statistics to demonstrate the results of each shortcut.
So the next time you pull together a team of experts to better your business, keep in mind the different persuasive techniques and how to employ them to reach a perfect collaboration.
Regards,
Almar
Watch the video below..
Fraud Risk Management training
Creditinfo is holding a 2 day Fraud Risk Management Course on the
26th -27th May 2016 in Dar Es Salaam, Tanzania and
30th – 31st May 2016 in Nairobi, Kenya.
If you are interested in Developing a Fraud Risk Management Program or wish to learn how to Assess Fraud Risk, then this is for you.
Contact us for more info. or download the course brochures with details of how to register.
Click here for brochure for 26th -27th May 2016 in Dar Es Salaam, Tanzania
Click here for brochure for 30th – 31st May 2016 in Nairobi, Kenya
Creditinfo working with Reserve Bank of Zimbabwe
On April 14th 2016, Creditinfo and vice-governor of Reserve Bank of Zimbabwe signed a contract for the delivery of Creditinfo’s Credit Bureau Solution, CB5. Communication and negotiation took place over a number of months throughout 3 key tender applications. The CB5 system will be used by 18 banks, 120 MFIs and also 4 Public Credit Bureaus currently operating in Zimbabwe. The most challenging part of this contract is delivery time, with just 12 weeks from implementation to live launch. Radek Bittner (Sales), Tomáš Tichý (Business Consultant) and Michal Dostál (Project Manager) were the 3 man delegation who visited Harare for the finalisation of the contract agreement and who delivered the 1st project Workshop for customisation of system parameters.
Paul Randall invited to speak at BNM-IFC Credit Infrastructure conference in Kuala Lumpur
As you many of you already know, Paul Randall is one of company’s long term employees, with a lot of experience in the industry prior to joining us too. He is also one of a number of Creditinfo’s “evangelists”. He is often on the road in various parts of the world delivering presentations, webinars and spreading the good word about our company and its partners. Along with other members of the team, Paul is often personally requested and invited to participate in a number of meetings and events by external organisations worldwide to deliver presentations and share his knowledge, experience, thoughts and ideas on credit industry topics. Other organisations value our input!
Until next time…
Happy Spring Time
In such a diverse company, our employees believe in a number of religions and faiths. For the Christians within the team, we hope you enjoyed a “Happy Easter!” last weekend.
Although we may not all celebrate the same, at this time of year, Spring is on our doorstep for many of us and the first quarter of the year is over. Now is a time for new beginnings. new hopes and new joys. So additionally, we would like to wish each of you every happiness for those, along with continued prosperity and success over the next 9 months.
Reynir & Almar
Good shoes take you to good places

On a business trip to Senegal, Reynir forgot to take his shoes. As it wont do to go to the Central Bank in sneakers, he asked one of the assistants at VoLo if she could help him out, giving her $50 to find him some shoes. Which she did! Reynir says these are his best shoes still, after almost 2 years. Here you can see Reynir putting on those shoes which he has taken to other important meetings worldwide.
Lokih Nahta

Lokih has joined as our 1st Level Service Desk Operator as Local Support for PEFINDO.
Lokih lives in Tangerang, a city in the Province of Banten, Indonesia, located about 25 kilometres west of Jakarta.
We're top of the speakers list again!
Speaking at the 12th Global Microfinance Forum
This month Agata Szydlowska, Head of Financial Inclusion & CRB Awareness, Creditinfo Credit Bureau Expansion team (pictured right), Alexandra Aproiants, Senior Business Consultant, Creditinfo Solutions (pictured left) and Samuel White, Head of Sales & Marketing for Creditinfo International (taking the photo!), attended the 12th Annual Global Microfinance Forum, held in Berlin, Germany.
The conference was very well received by the participants and we received very positive feedback on the level of speakers and presentations. Our presentation was rated an average rate of 3.8 from a maximum of 4 and we were told it added considerable value, and contributed significantly to the success of this event.
Congratulations to our triumphant trio!
Players of the month – Creditinfo Leaders
Some time ago, I was talking about my boss with a colleague. I was actually being quite complimentary. I told her I enjoyed working for him and the company and was explaining why and telling her that I really liked my job. The person I was telling, who is a senior boss herself, asked me if i had ever told him what I think. “Of course not,” I declared, he’d stick his fingers down his throat and pretend to gag and then probably laugh.” Then she asked me if I appreciated it when I got a “pat on the back” and got to know if I was doing a good job. “Yes, of course” I replied. Then she asked, “well, don’t you think he’d appreciate knowing it too?” Since then, I try to remember to tell him from time to time.
How we CLeaned up our act to deliver more value – Project Management Methodology
This month we found out more about how Creditinfo Iceland have embraced their own version of Lean Project Management – Creditinfo Lean – CLean.
Creditinfo Academy
Welcoming external speakers in the classroom
We are pleased to advise that Nolan Williams from The Risk Consultancy who gave a webinar last month, will now be deliv
ering a classroom based 2 day workshop in Kenya and Tanzania on Fraud Risk Management.
We will be issuing the details online very soon and do hope you will share it with any of your contacts in the region who may be interested in attending.
If you would like to have him visit your organisation and deliver a workshop on this topic, please send Agata a message AgataS@creditinfo.com
Creditinfo Malta celebrates International Women's Day
In recognition of International Woman’s Day, and the important role women play in the day to day running of Creditinfo Malta, each female staff member was today presented with a rose, cake and wine.
Creditinfo Malta is proud that half of its workforce is female, as well as having three
female student interns on the team. Creditinfo Malta felt it was important to mark
this day with a small token of thanks to each.

Improving Credit Risk Management in Kenya
Creditinfo delivered an interactive workshop which took place at the Southern Sun Mayfair Hotel in Nairobi, Kenya on 16th and 17th February 2016, with attendees including senior bankers, micro finance and other professionals responsible for maintaining top quality loan portfolios, identifying risk management opportunities and designing financial solutions for clients in an evolving credit environment.



